Help center

Support

Need help with Block Ads & Pop Ups for Safari? We’re here to help.

Getting Started

Safari content-blocking extensions need to be enabled in your device Settings before protection can apply. Open the in-app Setup Guide for the exact steps.

Protection not working

Make sure the required extensions are enabled in Settings.
Open the app and review Protection Health.
Refresh Protection Rules.
Reopen Safari after changing extension settings.

Focus Sites

Focus Sites blocks the websites you select. Manage curated presets and custom domains in the app. This feature applies to websites in Safari, not native social media apps.

Contact

For help, email abppsup@protonmail.com.

Before you contact us

Please include your iPhone model, iOS version, and a short description of what you were doing when the issue occurred. Do not send sensitive personal information.